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What Financial Services firms can learn from Big-Tech customer experience

The move of Big Tech companies into the financial services sector brings both risk and benefits to consumers and banks alike. Technology firms such as Alibaba, Amazon, Facebook, Google and Apple have grown rapidly over the last two decades.

Three simple steps to modernise your legacy systems

The advent of technologies such as artificial intelligence (AI), machine learning and the internet of things (IoT) have transformed the way in which the world operates.

Videos

Nanda Kumar, CEO, SunTec, speaks at SunTec’s Xelerate Digital Core launch on Digital Transformation: Top of the priority list for CEOs today

At SunTec (www.suntecgroup.com), we work closely with enterprises across Financial Services, Digital Communication Services (DCS), & Travel in creating differentiated customer experience and to realize value for their stakeholders within the marketspace.

Whitepapers

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Legacy Transformation by Modernizing your Core System

Nearly 75% of core banking transformation projects fail, leaving only 25% of successful implementations – of which many come at a significant cost or time overrun. Modernizing core IT systems is a complicated transformation process that demands huge investments, money and resources.

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Digital Core: Enable end-to-end Agile Banking

Now that the fourth industrial revolution is afoot, digitalisation is business as usual for all organisations, including banks. To keep up with changing customer needs and behaviour, digital transformation projects are not only necessary, they are the first step in the journey of customer satisfaction.

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Customer-Centricity: Delivering innovative solutions centered on customer journeys

Innovative solutions centered on customer journeys the changing customer landscape challenges banks to refine their offerings around each customer with a high level of granularity, whilst transforming customer experience. But information silo…

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SunTec SunTec @SunTecGroup If there’s any upside to a crisis, it’s that we are forced to re-imagine our approach. In this article, @knkumar, C… https://t.co/1w7wXDzlgt 3 days ago
SunTec SunTec @SunTecGroup Here's all you need to know about digital strategies for banking. Discover how #banks can utilize… https://t.co/5cLeRhd30x 4 days ago
SunTec SunTec @SunTecGroup How can #banks design the right customer experience and take a holistic approach to #personalization?… https://t.co/FTwhukYtnY 5 days ago
SunTec SunTec @SunTecGroup We're thrilled to announce our partnership with @IBMcloud for Financial Services.This partnership will enable banks… https://t.co/FTwhq6G7f9 6 days ago
SunTec SunTec @SunTecGroup Creating a digital #bank that is choice, transparency, & self-service driven is critical to win customers. Hear mor… https://t.co/hcSJHGg7YN 6 days ago
SunTec SunTec @SunTecGroup Over 40% of #banks & financial institutions still lack the ability to provide contextual services or truly digitize… https://t.co/jNf2ykW1py 1 week ago
SunTec SunTec @SunTecGroup Banks need to re-imagine the way they engage with customers to succeed in these disruptive times. Join our webinar… https://t.co/epXDUkX9yf 2 weeks ago
SunTec SunTec @SunTecGroup Join TK Raman, @MyFinanceHouse, Jayakumar Muthumani, @AUBKuwait & Jay Riche, @PwC, as they delve into the challenge… https://t.co/OkiHrofN4P 2 weeks ago
SunTec SunTec @SunTecGroup Now eliminate information silos and achieve customer centricity through differential and automated pricing. Learn m… https://t.co/6Mg82cyuTG 2 weeks ago
SunTec SunTec @SunTecGroup Listen to @knkumar, CEO, SunTec, speak to @financialit_net about the importance of value-driven, contextual custome… https://t.co/SMhU3QUNSL 2 weeks ago
SunTec SunTec @SunTecGroup Implement a fail proof GCC VAT solution for your #bank. Join our webinar to discover strategies for a smooth implem… https://t.co/1HqcwYP4mO 3 weeks ago
SunTec SunTec @SunTecGroup From our family to yours…A Happy and Auspicious Onam https://t.co/HDqMtI1Nhd 3 weeks ago